Approximately 3 years ago, it had become really obvious that I needed hearing aids. I was constantly saying, “I’m sorry, could you repeat that, I didn’t quite hear you”. I started visiting numerous hearing aid centers. The last one of five that I visited was Audiology Associates where I met Patrice and Kimberly. They were so kind and patient with all my questions and really cared. After the testing, I was fitted with my hearing aids and upon actually hearing someone clearly speak, I burst into tears. We sat together and I realized my life was going to change for the better. I go to the office to obtain hearing aid supplies on a regular basis and am always greeted with kindness and smiles from the office staff. I know I made the right choice in choosing Audiology Associates.
In my 80th year, my hearing was tested. Needless to say, I was nervous and not looking forward to the prospect of hearing aids. I heard from people how hard it was to adjust to them. When I met Patrice, she made me feel relaxed and explained the procedure to me. She gave me time to adjust, and every session with her made me feel I would be fine with them. She said if I was concerned about anything to give her a call anytime. My children noticed the improvement in my hearing capacity. They tease me and say “if we get too loud, you can turn us off” and I do!! Thank you Patrice for your guidance and patience.
I would just like to say that this experience on finally acquiring my hearing aids was made much more pleasurable by this office. I really enjoy working with Patrice and how helpful she was in helping me choose the right ones. It is very reassuring to know that the entire office staff is here to help with future situations and they are very pleasant.
Our office experience with your company has been really wonderful. Your receptionist is such a great outgoing and positive person who always greets us warmly and makes us feel welcome. She is friendly, professional, efficient and accommodating. Due to such warm reception, we felt comfortable at our first visit. Patrice has been such a great person in helping us. She is professional, friendly, open helpful, knowledgeable, concerned and oh so patient. She has gone above and beyond to make our experience a rewarding one. Patrice has been so accommodating and thorough. Oh yes, what a great sense of humor. We also greatly appreciate the time which Elizabeth (Resound hearing aid representative) took to come to our home and try to resolve the T.V. box issue. Both of us are now able to be more involved in conversation in a group or on one basis. We are really happy to have conversations without constantly repeating. Both our families have noticed a positive change. Thank you so much!
AR & PR
It is nice to hear in both ears and not just in one. I am glad that I went to Audiology Associates. My visits to see them are good. I feel very good inside when I am able to hear things for the first time. They have good people working for them and I enjoy coming to their office. They make my day go a long way.
I never realized how much I was missing until I went to Audiology Associates. Everyone there was so helpful and when I walked out of that office, I could hear! It was wonderful. Now I can even hear the clock tick. Thank you so much Audiology Associates for giving me my life back.
For several years my wife has been telling me I needed hearing aids. I knew I had difficulty following conversations in noisy environments and in following the story on TV and videos. But I watched others struggle with their older hearing aids and fuss with the screeching noises and the batteries and even choosing not to wear them much of the time. I was determined not to get them for as long as possible. Finally, when I decided it was time, I was pleasantly surprised at how easy it was to get used to them, how few people even noticed I had them, how well they worked with the new technology, and how much better I could hear and enjoy conversations and videos (and even hear the birds when I'm out walking) and I wonder why I waited so long. Dr. Rifkind and all those at Audiology Associates have been knowledgeable, patient and helpful in every way and have helped me make the transition to hearing aid use a pleasant experience. My wife is ecstatic as she always says I now understand every word. There is absolutely no screeching with the new technology and the versatility for adjusting to different environments and needs is impressive.
WOW! Life with this new Oticon System has made my hearing loss better that just manageable. The Bluetooth capability allows frustration-free phone conversation as well as TV & music enjoyment. Patti and Kimberly have the drive and patience that assure complete satisfaction is achieved with the proper device provided. Thank you so very much! P.S. I would have sent this sooner but I have been enjoying my "new ears" too much.~M.S., 53
"I have been with Audiology Associates for over 6 years and have received professional care and a pleasant experience all around. New hearing aids have helped me hear many of the words I used to miss which was frustrating to say the least. Whenever I needed sound tubes, domes or batteries, they accommodated me without hassle or charge. I have recently upgraded to newer technology to improve my hearing even more. Life is too short not to hear what is going on in it." ~LN, 64
"Did you ever wish you had some hearing aids that come close to your natural hearing? I know I did. I am 92 and am on my 5th set of hearing aids. After all this time I am finally happy. To sum it all up in one sentence, these aids left you hear what you need to hear and somehow they suppress the noise. Don’t ask me how they do it, all I know is I notice some of the noise that used to bother me does not anymore. I am using the Phonak Exelia Art BTE. If you come to Patti and her crew, you will be in very good hands with NO regrets." ~Earl, 92
"I came to Dr. Rifkind because I felt my ears were plugged and full of wax. Little did I know I had some loss of my hearing. Although it is not a severe loss, it was enough to warrant wearing hearing aids. At my age (under 50) I was shocked. If it were not for the professionalism and support of this office, I would have had a difficult time adjusting. I can finally hear and I am not yelling so loudly. The staff are very accommodating and Dr. Rifkind was very comforting."
I cannot thank them enough for enhancing my life!
"I am so grateful that you were recommended to me by a satisfied customer because you have helped my hearing so much. I hear things that I haven't heard for the past 5 years and I was getting a little annoyed before, but thanks to you, I HAVE A DIFFERENT OUTLOOK ON LIFE! Thanks especially to you, Patrice and the entire office at Audiology Associates. I will recommend you to all my friends and family!
I was really pleased with the professionalism of Audiology Associates. Patrice in particular treated me as a human being showing genuine concern for my wellbeing. Her extraordinary service went way beyond the actual purchase of my hearing instruments. She continues to this day to call to see if my instruments are performing adequately. I've already recommended Audiology Associates to all of my friends and acquaintances. Patti ...THANK YOU for making me feel comfortable, relaxed and most of all cared about!